Landscaping and exterior maintenanceChoosing a contractor

Tips for choosing a trusted and well-established lawn care company:

• Ask your neighbors or family members to pass on the name of lawn care companies they received good service from.
• Contact several companies to become familiar with the way things work in your area.
• Get information about pricing, payment methods, and types of contracts. A reliable company will take the time to answer your questions. Such a company has actual offices and extensive experience and can provide recommendations if requested.
• Do not trust someone who approaches you with just a telephone number as contact information. In case of a problem, you could have trouble tracking down that person.

Verify whether the contractor has an itinerant merchant license

A contractor is considered an itinerant merchant if they solicit your business outside of their actual offices, for example, if they come to your home without your requesting it.

This type of merchant must have a license from the Office de la protection du consommateur and provide a written contract.

Getting information about a lawn care company

You can get further information about a contractor using the tool Get information about a merchant. By entering the name of a contractor into the tool, you will know:

• if they are licensed, in the case of an itinerant merchant;
• if the Office has previously intervened with them;
• if it has received formal notices from other consumers.