- About the Office
- The Office
- L'Office en 2021-2022
- Aperçu du Plan stratégique 2019-2024
- Mission and mandates
- Administration
- Organizational chart
- History
- Committees that support the Office in the exercise of its mission
- Policies and guidelines regarding services and programs
- Contracts and financial commitments
- Support for projects from consumer protection organizations
- Soutien aux activités d’éducation financière
- Sustainable development
- Laws and Regulations
- Laws and regulations
- Bills introduced in the National Assembly
- Studied bills
- Remittance of deposits of money to account co-holders who are spouses or former spouses
- Event ticket resale, funeral and sepulture services, time share contracts and credit card solicitation
- Consumer credit, debt settlement services, high-cost credit and loyalty programs
- Road vehicle dealer’s and recycler’s licences
- New Regulatory Provisions
- Public consultations on the laws and regulations of the Office
- Surveillance : respect des lois par les commerçants
- Activités d'éducation
- Publications officielles et autres documents
- Relations avec les médias
- Quality of the services provided by the Office: complaints or comments
- Declaration of services to the public
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- Prix de l'Office
- Parle consommation : Online Tool for Settling Disputes between Consumers and Merchants
- Carrières
- Infolettre pour nos partenaires
- Balados
- L'Associé
- The Office
-
The Office »
- L'Office en 2021-2022
- Aperçu du Plan stratégique 2019-2024
- Mission and mandates
- Administration
- Organizational chart
- History
- Committees that support the Office in the exercise of its mission
- Policies and guidelines regarding services and programs
- Contracts and financial commitments
- Support for projects from consumer protection organizations
- Soutien aux activités d’éducation financière
- Sustainable development
-
Surveillance : respect des lois par les commerçants »Enquêtes et autres interventions de l'Office auprès des commerçants
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Publications officielles et autres documents »
- Rapports annuels de gestion, plans stratégiques et autres publications administratives
- Études, rapports de recherche et sondages
- Documents déposés à l'Assemblée nationale et en commissions parlementaires
- Code d’éthique et de déontologie
- Registres publics
- Plan de classification des documents de l’Office
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Declaration of services to the public »
-
Parle consommation : Online Tool for Settling Disputes between Consumers and Merchants »
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