Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

Searching for a Compensation File

Open Compensation Files

August 2021

Époque d’Aujourd’hui

Other name(s) : 9351-0303 Québec inc.

2000-1 CAR. WESTMOUNT, WESTMOUNT, H3Z 2P9

July 2021

Vacances Beltour

Other name(s) : 9107-7107 Québec inc.

101B-9825 BOUL. DE L'ACADIE, MONTRÉAL, H4N 2W2

July 2021

A.C.E. Couverture

Other name(s) : 9046-6806 Québec inc.

3695-A RUE ISABELLE, BROSSARD, J4Y 2R2

July 2021

Gym Adrénaline

Other name(s) : 9308-0521 Québec inc.

3869 RUE QUEEN, RAWDON, J0K 1S0

June 2021

100 % Gym - Centre de conditionnement inc.

365 CHEMIN INDUSTRIEL, GATINEAU, J8R 3S6

March 2021

Énergym Plus inc.

1500 BOUL. FOUCAULT, DRUMMONDVILLE, J2C 1B1

February 2021

Endorphine MSA inc.

7106-1000 BOUL. DU BEAU-PRÉ, BEAUPRÉ, G0A 1E0

January 2021

Kardiologik

Other name(s) : 9134-2915 Québec inc.

7345 BOUL. SAINT-LAURENT, MONTRÉAL, H2R 1W6

January 2021

Les toitures Ménard et Cantin

Other name(s) : 9257-2387 Québec inc.

34 RUE DE TROIS-RIVIÈRES, GRANBY, J2H 1Z4

January 2021

Couvreur Sipa 2002 inc.

2764 RUE NOTRE-DAME, LACHINE, H8S 2H1

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