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Gouvernement du Québec

Office de la protection du consommateur
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  • Section dedicated to consumers
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    • Surveillance : respect des lois par les commerçants
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Section dedicated toconsumers

  • Housing and Renovation
    • Home Renovations
      • Consumer Tips
        • Before Hiring a Renovation Contractor
        • Before Hiring an Electrician or a Plumber
      • Renovation Work
        • Cancelling a Contract
        • Invoices With Unexpected Charges
        • False Information
        • Unfinished or Poorly Executed Work
        • Warranties on Renovation Work
          • Warranties Provided for by Law
          • Warranty Offered by the Contractor
          • Warranties Offered by Associations
      • Plumbing and Electricity
        • Cancelling a Contract
        • Invoices Featuring Unexpected Charges
        • Unfinished or Poorly Executed Work
    • Landscaping and Exterior Maintenance
      • Consumer Tips
        • Before Hiring a Snow Removal Company
        • Before Having Paving Work Done
        • Before Hiring a Lawn Care Company
      • Snow Removal
        • Cancelling a Contract
        • Change in the Price Specified in the Contract
        • Damaged Property
      • Asphalt and Paving Stones
        • Cancelling a Contract
        • Invoices With Unexpected Charges
        • Warranties on Asphalting Work
          • Warranties Provided by the Law
          • Warranty Offered by the Contractor
      • Lawn Care
        • Cancelling a Contract
        • Services That Do Not Conform to the Agreement
        • Services Provided Without Authorisation
        • Invoices With Unexpected Charges
    • Hardware, Tools and Construction Materials
      • Warranties and Damaged Tools or Materials
        • Warranties Provided for by Law
        • Merchant or Manufacturer Warranty
        • Additional Warranty
      • Out of Stock Tools or Materials
      • Pricing Problems
      • Cancelling Purchases
      • Other Topics Related to Hardware, Tools and Construction Materials
        • Declined Gift or Prepaid Card
        • Rebate Announced After Purchase
        • Heating and Air Conditioning Appliances
        • Directory of Eco-Labels
    • Moving
      • Consumer Tips: Before a Move
      • Cancelling an Ongoing Contract
      • Non-compliance With the Agreed Upon Time
      • Damaged Furniture
      • Invoices With Unexpected Charges
      • Tip Sheet: Moving
    • Alarm System
      • Consumer Tips: Before Subscribing
      • Amending and Renewing the Contract
      • Contract Cancellation
        • How to Terminate a Contract
        • Cancellation Fees for Fixed-length Contracts
        • Cancellation Fees for an Open-ended Contract
        • Cancelling a Contract Concluded Online or by Phone
        • Cancelling a Contract Concluded With an Itinerant Merchant
      • Use and Return of the Security Deposit
      • Contesting Amounts Billed
      • Alarm System Malfunction
      • Alarm System Rental
    • Heating and Air Conditioning Systems
      • Consumer Tips
        • Before Purchasing Firewood
        • Before Purchasing Heating or Air Conditioning Systems
        • Before Having a Heating or Air Conditioning System Repaired
      • Firewood
      • Heating and Air Conditioning Systems
        • Cancelling a Contract
        • Damaged Appliance
          • Warranties Provided for by Law
          • Merchant or Manufacturer Warranty
          • Additional Warranties
        • Appliance Repair
        • Services That Do Not Conform to the Agreement
      • Other Heating-Related Topics
        • Electric Heating
        • Natural Gas Heating
    • Purchase a Property
      • Consumer Tips: Before You Purchase a Property
      • Real Estate Transactions
    • Housing Lease
Landscaping and Exterior Maintenance
  • Landscaping and Exterior Maintenance
    • Consumer Tips
      • Before Hiring a Snow Removal Company
      • Before Having Paving Work Done
      • Before Hiring a Lawn Care Company
    • Snow Removal
      • Cancelling a Contract
      • Change in the Price Specified in the Contract
      • Damaged Property
    • Asphalt and Paving Stones
      • Cancelling a Contract
      • Invoices With Unexpected Charges
      • Warranties on Asphalting Work
        • Warranties Provided by the Law
        • Warranty Offered by the Contractor
    • Lawn Care
      • Cancelling a Contract
      • Services That Do Not Conform to the Agreement
      • Services Provided Without Authorisation
      • Invoices With Unexpected Charges

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Landscaping and Exterior Maintenance Landscaping and Exterior Maintenance

  • Consumer Tips »
    • Before Hiring a Snow Removal Company
    • Before Having Paving Work Done
    • Before Hiring a Lawn Care Company
  • Snow Removal »
    • Cancelling a Contract
    • Change in the Price Specified in the Contract
    • Damaged Property
  • Asphalt and Paving Stones »
    • Cancelling a Contract
    • Invoices With Unexpected Charges
    • Warranties on Asphalting Work
  • Lawn Care »
    • Cancelling a Contract
    • Services That Do Not Conform to the Agreement
    • Services Provided Without Authorisation
    • Invoices With Unexpected Charges

Last update : December 21, 2022

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.

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