The Office recommends that you not sign any document before making a final decision to hire an electrician or a plumber. Contrary to popular belief, you do not always have the right to cancel a signed contract if you change your mind within 10 days.

If you concluded a contract by phone or online, specific rules apply. It is possible to cancel a contract without needing to pay any fees, within short elapsed time periods, if the merchant has not respected certain commitments. The page Cancelling a contract concluded by phone or online provides further information on this topic.


Last update : November 22, 2022

Was the information on this page useful to you?

Didn’t find the answers to your questions?

If you have a question for the Office or would like to file a complaint, please call us or use our information request form.

Do you have a comment on the content of this page?

You can contact the webmaster to in the content of this page.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.