The Office recommends that you not sign any document before making a final decision to hire an electrician or a plumber. Contrary to popular belief, you do not always have the right to cancel a signed contract if you change your mind within 10 days.

If you concluded a contract by phone or online, specific rules apply. It is possible to cancel a contract without needing to pay any fees, within short elapsed time periods, if the merchant has not respected certain commitments. The page Cancelling a contract concluded by phone or online provides further information on this topic.


Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.