Here are tips to help you choose the electrician or plumber that will do the work you need. By choosing carefully, you increase your chances to be satisfied with the work done, and avoid potential problems.
Choose a well-established merchant
Ask for recommendations from family and friends to get the names of reliable electricians or plumbers. You can also browse lists of businesses that are displayed on professional associations or corporations web sites, or look through the phone book.
Do not trust electricians or plumbers that do not provide their full contact information, or give you only a telephone number to reach them. In case of a problem, you could have trouble tracking down that electrician or plumber.
Check if the merchant possesses the required license
Make sure the electrician or plumber you want to work with is licensed by one of the professional corporations recognised by the Régie du bâtiment du Québec. For example, the license could be issued by the Corporation des maîtres électriciens du Québec or the Corporation des maîtres mécaniciens en tuyauterie du Québec.
Such licenses prove that the RBQ verified the contractor's professional qualifications and solvency. In some cases, the license also ensures that the contractor has provided a security deposit. A security deposit is a sum that could be used to compensate you if there is a problem, such as a construction fault.
For more information, refer to the Régie du bâtiment du Québec Web site.
Verify whether the contractor has a liability insurance
If the electrician or plumber is insured, you will be better protected in case any of your property or that of a neighbor is damaged or if a person is injured during the work.
Getting information about an electrician or a plumber
You can get further information about an electrician or a plumber using the tool Getting informed about a merchant. By entering the name of a contractor into the tool, you will know :
- if they are licensed, in the case of an itinerant merchant;
- if the Office has previously intervened with them;
- if it has received formal notices from other consumers.
Last update : October 16, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.