Is the merchant selling a vehicle to you holding a license from the Office de la protection du consommateur? This license is mandatory for all motor vehicle merchants.

Financial protection

In order to obtain a license, a merchant must provide a deposit. This money can be used to compensate you if the merchant does not comply with their obligations. The deposit could be used, for example, to refund a down payment you made to purchase a vehicle if the merchant were to go out of business before the vehicle could be delivered to you.

To make sure the merchant you are doing business with has a valid license, refer to our tool Get information about a merchant. The merchant must also:

  • display the license on their premises;
  • include their license number in the contract they are providing you.

Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.