Is the merchant selling a vehicle to you holding a license from the Office de la protection du consommateur? This license is mandatory for all motor vehicle merchants.

Financial protection

In order to obtain a license, a merchant must provide a deposit. This money can be used to compensate you if the merchant does not comply with their obligations. The deposit could be used, for example, to refund a down payment you made to purchase a vehicle if the merchant were to go out of business before the vehicle could be delivered to you.

To make sure the merchant you are doing business with has a valid license, refer to our tool Get information about a merchant. The merchant must also:

• display the license on their premises;
• include their license number in the contract they are providing you.