It may occur that a garage damages a vehicle while repairing it. The garage may be held responsible for the damage.

First, try to have the garage cover the costs. If the garage refuses, you can have the vehicle condition evaluated by another mechanic.

Then, send a formal notice to the garage that damaged the vehicle. See Formally notifying a merchant for details on how to proceed.

Last update : May 3, 2021

Was the information on this page useful to you?

Didn’t find the answers to your questions?

If you have a question for the Office or would like to file a complaint, please call us or use our information request form.

Do you have a comment on the content of this page?

You can contact the webmaster to in the content of this page.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.

Survey about the Office website

To improve its website, the Office de la protection du consommateur invites you to answer a short survey following your visit.

By participating, you will have the chance to win one of 30 one-year subscriptions to Protégez-Vous magazine.

Would you like to participate?

Yes No