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Gouvernement du Québec

Office de la protection du consommateur

Gouvernement du Québec

Office de la protection du consommateur
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  • Section dedicated to consumers
    • Information per Good or Service
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Section dedicated toconsumers

  • Automobiles and Other Vehicles
    • Purchased Automobile
      • Consumer Tips
        • Before Buying a New Vehicle
        • Before Buying a Used Vehicle From a Dealer
        • Before Buying a Used Vehicle From a Private Vendor
      • New Automobile Purchased From a Dealer
        • Damaged Vehicle and Warranties
          • Warranties Provided for by Law
          • Manufacturer or Merchant Warranties
          • Additional Warranty Coverage
          • Anti-Lemon Warranty for Recent Automobiles
          • Warranties on Repairs
          • Warranty Maintenance
          • Planned Obsolescence
          • Availability warranty of parts, services and information required for maintenance or repairs
          • Price of a Repair and Availability of the Required Tools
          • Access to an Automobile’s Data
        • Contents of a Contract
        • Cancelling a Contract
        • Payment Difficulties and Financing
        • False Information or Misleading Advertising
        • Delivery of a Vehicle
        • If There Is a Problem
        • Vehicle Repair
      • Used Automobile Purchased From a Dealer
        • Damaged Vehicle and Warranties
          • Warranties Provided for by Law
          • Warranty of Good Working Order
          • Manufacturer or Merchant Warranties
          • Additional Warranty Coverage
          • Anti-Lemon Warranty for Recent Automobiles
          • Warranties on Repairs
          • Transferable Warranties
          • Warranty Maintenance
          • Planned Obsolescence
          • Availability warranty of parts, services and information required for maintenance or repairs
          • Price of a Repair and Availability of the Required Tools
          • Access to an Automobile’s Data
        • Contents of the Contract
        • Cancelling a Contract
        • Payment Difficulties and Financing
        • False Information or Misleading Advertising
        • Delivery of a Vehicle
        • If There Is a Problem
        • Before Buying a Used Vehicle From a Dealer
        • Vehicle Repair
      • Used Automobile Purchased From a Private Vendor
        • Damaged Vehicle and Warranties
        • Warranty Maintenance
        • Discovery of a Hidden Defect
        • Transfer of Ownership and Registration
        • Vehicle Damaged Upon Delivery
        • Vehicle Repair
      • Other Topics Related to Automobiles
        • Vehicle Recalls
        • Gas Prices
        • Winter Tires
        • Liability Insurance
    • Leased Automobile
      • Consumer Tips
      • Damaged Vehicle and Warranties
        • Warranties Provided for by Law
        • Warranty of Good Working Order
        • Manufacturer or Merchant Warranties
        • Additional Warranty Coverage
        • Transferable Warranties
        • Anti-Lemon Warranty for Recent Automobiles
        • Warranties on Repairs
        • Warranty Maintenance
        • Planned Obsolescence
        • Availability warranty of parts, services and information required for maintenance or repairs
        • Price of a Repair and Availability of the Required Tools
        • Access to an Automobile’s Data
      • Vehicle Repair
      • Contract Terms and Contents
      • Cancelling a Contract
      • Difficulties Making Payment
      • Fees Charged When Returning a Leased Vehicle
      • Delivery of a Vehicle
      • False Information and Misleading Advertizing
      • If There Is a Problem
      • Other Topics Related to Automobiles
        • Vehicle Recalls
        • Gas Prices
        • Winter Tires
        • Liability Insurance
    • Vehicle Repair
      • Consumer Tips: Before Having a Vehicle Repaired
      • Availability warranty of parts, services and information required for maintenance or repairs
      • Price of a Repair and Availability of the Required Tools
      • Access to an Automobile’s Data
      • In Case of Problems After Repair
        • Vehicle Damaged by the Garage
        • Higher Than Expected Bill
        • Problem Not Resolved After a Repair Was Performed
        • Garage Refusing to Return the Vehicle
    • Selling an Automobile to an Individual
      • Malfunctions and Repairs
      • Warranties
      • Selling Price of a Vehicle
      • Sales Contract
      • Transfer of Ownership and Vehicle Registration
      • Selling a Vehicle Through a Third-party Dealer
Purchased Automobile
  • Purchased Automobile
    • Consumer Tips
      • Before Buying a New Vehicle
      • Before Buying a Used Vehicle From a Dealer
      • Before Buying a Used Vehicle From a Private Vendor
    • New Automobile Purchased From a Dealer
      • Damaged Vehicle and Warranties
        • Warranties Provided for by Law
        • Manufacturer or Merchant Warranties
        • Additional Warranty Coverage
        • Anti-Lemon Warranty for Recent Automobiles
        • Warranties on Repairs
        • Warranty Maintenance
        • Planned Obsolescence
        • Availability warranty of parts, services and information required for maintenance or repairs
        • Price of a Repair and Availability of the Required Tools
        • Access to an Automobile’s Data
      • Contents of a Contract
      • Cancelling a Contract
      • Payment Difficulties and Financing
      • False Information or Misleading Advertising
      • Delivery of a Vehicle
      • If There Is a Problem
      • Vehicle Repair
    • Used Automobile Purchased From a Dealer
      • Damaged Vehicle and Warranties
        • Warranties Provided for by Law
        • Warranty of Good Working Order
        • Manufacturer or Merchant Warranties
        • Additional Warranty Coverage
        • Anti-Lemon Warranty for Recent Automobiles
        • Warranties on Repairs
        • Transferable Warranties
        • Warranty Maintenance
        • Planned Obsolescence
        • Availability warranty of parts, services and information required for maintenance or repairs
        • Price of a Repair and Availability of the Required Tools
        • Access to an Automobile’s Data
      • Contents of the Contract
      • Cancelling a Contract
      • Payment Difficulties and Financing
      • False Information or Misleading Advertising
      • Delivery of a Vehicle
      • If There Is a Problem
      • Before Buying a Used Vehicle From a Dealer
      • Vehicle Repair
    • Used Automobile Purchased From a Private Vendor
      • Damaged Vehicle and Warranties
      • Warranty Maintenance
      • Discovery of a Hidden Defect
      • Transfer of Ownership and Registration
      • Vehicle Damaged Upon Delivery
      • Vehicle Repair
    • Other Topics Related to Automobiles
      • Vehicle Recalls
      • Gas Prices
      • Winter Tires
      • Liability Insurance

Purchased Automobile Used Automobile Purchased From a Dealer

  • Damaged Vehicle and Warranties »
    • Warranties Provided for by Law
    • Warranty of Good Working Order
    • Manufacturer or Merchant Warranties
    • Additional Warranty Coverage
    • Anti-Lemon Warranty for Recent Automobiles
    • Warranties on Repairs
    • Transferable Warranties
    • Warranty Maintenance
    • Planned Obsolescence
    • Availability warranty of parts, services and information required for maintenance or repairs
    • Price of a Repair and Availability of the Required Tools
    • Access to an Automobile’s Data
  • Contents of the Contract »
  • Cancelling a Contract »
  • Payment Difficulties and Financing »
  • False Information or Misleading Advertising »
  • Delivery of a Vehicle »
  • If There Is a Problem »
  • Before Buying a Used Vehicle From a Dealer »
  • Vehicle Repair »

Last update : October 6, 2025

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© Government of Québec, 2013-2025

© Government of Québec, 2013-2025

Office de la protection du consommateur.

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