Have you had your car repaired and paid the garage, but upon returning home, you realized the problem has not been resolved? You must go back to the same garage: the work must be done in a satisfactory way.
Warranty on repairs
The garage cannot produce a new invoice: all repair work above $50 is guaranteed.
The duration of the warranty on auto repairs is of 3 months or 5,000 kilometers, whichever is reached first. The warranty covers parts, labour, and reasonable towing or assistance costs. It begins when you pick up your car at the garage after the repair has been made.
Repair work done during the warranty period
If you must return to the garage for the same problem during the warranty period, the latter will be extended for the duration of the repair work. If your car spends 4 days at the garage, then those 4 days are added to the 3-month warranty.
Thanks to a partnership with the Société québécoise d’information juridique (SOQUIJ), the Office publishes summaries of the most recent judgments that deal with legal warranties, in particular those rendered by the small claims court. These summaries may be used to help support your efforts in asserting your rights with the garage.
Consult the most recent judgments on repairs (automobiles and other vehicles).
Last update : October 16, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.