A merchant should not charge you to replace a part if it can be repaired at a lower cost. Moreover, the merchant cannot claim the full repair costs–rather, the loss in value, if this loss is lower than the cost of repairs.
You recommend this page: https://www.opc.gouv.qc.ca/
Last update : May 3, 2021
Were you unable to find an answer to your question? Please call us.
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
You can reach one of our customer service officers by telephone or in writing using our information request form.