Is the merchant selling a vehicle to you holding a license from the Office de la protection du consommateur? This license is mandatory for all motor vehicle merchants.

Financial protection

In order to obtain a license, a merchant must provide a deposit. This money can be used to compensate you if the merchant does not comply with their obligations. The deposit could be used, for example, to refund a down payment you made to purchase a vehicle if the merchant were to go out of business before the vehicle could be delivered to you.

To make sure the merchant you are doing business with has a valid license, refer to our tool  Get information about a merchant. The merchant must also:

  • display the license on their premises;
  • include their license number in the contract they are providing you.

Other precautions

It is also advisable to take the following precautions before purchasing a used vehicle:

  • Carefully inspect the car in the daytime.
  • Check that the accessories work properly (headlights, turn signals, etc.).
  • Test drive the vehicle for a sufficient length of time.
  • Have the vehicle inspected by a mechanic. See inspections for more details.
  • Request the previous owner’s contact information.
  • Make inquiries about the vehicle history, either from the Société de l’assurance automobile du Québec, or from other companies specializing in this service on the Internet. The vehicle history provides information including the number of owners and previous uses of the vehicle.
  • Consult the Canadian Police Information Centre to make sure the vehicle has not been stolen.
  • Consult the Registre des droits personnels et réels mobiliers (RDPRM) to make sure the vehicle has been paid for in full.

Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.