The conditions for cancelling certain types of contracts are provided for in the Consumer Protection Act. Refer to the following pages according to the type of contract you wish to cancel:

Distance purchases or purchases from an itinerant salesperson

Automobiles

Credit and debt settlement

Courses, leisure, health and personal care

Telecommunications

Other

Cancelling certain contracts under the Civil Code of Québec

Do you want to terminate a membership at a fitness or weight management centre after exceeding the deadline provided for in the Consumer Protection Act? Or is the contract you want to terminate a business or service contract for which the Act does not provide a termination deadline (e.g., home renovation, snow removal, lawn care, landscaping, etc.)?

The Civil Code of Québec grants you the right to terminate the contract, even if the service delivery or the work is already in progress. However, before contacting the merchant, the Office suggests you check articles 2125 and 2129 of the Civil Code. Among other options, you can contact a legal advisor or a legal support organization.

Last update : April 20, 2023

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.