The service provider must give you a written contract for central station alarm monitoring services.

Contents of the contract

Refer to the page on the mandatory information to be included in a remote monitoring service contract.

Conditions to cancel the contract

If you want to cancel your remote monitoring service contract, the rules that govern contract cancellations and the fees that may apply are presented in the section on cancelling a remote monitoring service contract.


Last update : November 8, 2022

Was the information on this page useful to you?

Didn’t find the answers to your questions?

If you have a question for the Office or would like to file a complaint, please call us or use our information request form.

Do you have a comment on the content of this page?

You can contact the webmaster to in the content of this page.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.