Residential or cell phone, television and Internet service providers are required to give you a written contract.

Contents of the contract

Refer to the following pages to find out the information that must be included in:

Conditions to cancel the contract

If you want to cancel a telephone, television or Internet service contract, the rules that govern contract cancellations and the fees that may apply are presented in the sections on:

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Last update : October 15, 2021

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.