Section dedicated toconsumers
- Telephone services, television and Internet
- Cellular phone services
- Shopping advice: before subscribing
- Amending and renewing the contract
- Contract cancellation
- Use and return of the security deposit
- Contesting amounts billed
- Telephone malfunction
- Prepaid calling cards
- Home phone services
- Shopping advice: before subscribing
- Amending and renewing the contract
- Cancellation of contract
- Use and return of the security deposit
- Contesting amounts billed
- Phone malfunction
- Prepaid long-distance phone cards
- Television services
- Shopping advice: before subscribing
- Amending and renewing the contract
- Contract cancellation
- Use and return of the security deposit
- Contesting amounts billed
- Equipment malfunction
- Internet access services
- Shopping advice: before subscribing
- Amending and renewing the contract
- Contract cancellation
- Use and return of the security deposit
- Contesting amounts billed
- Equipment malfunction
- Cellular phone services
- Internet access services
- Shopping advice: before subscribing
- Amending and renewing the contract
- Contract cancellation
- Use and return of the security deposit
- Contesting amounts billed
- Equipment malfunction
