When you purchase a package that includes treatments that are to be provided in several visits, the establishment that provides these services must give you a contract. These treatments may be tanning or hair removal sessions, for example.

This type of contract is defined in the law as a “contract involving sequential performance.”

Contents of the contract

The contract must contain various information. This information is presented in the page titled Knowing the Contents of the Contract.

If you are purchasing your treatments by telephone or online, the page on the rules that apply to phone and online purchases lists all of the information the merchant is required to provide.

Cancelling the contract

You can cancel your purchase at any time. You will have to pay a penalty if you have already received treatments. However, this penalty is well regulated. To find out about the cancellation fee rules and the procedure to cancel, refer to the page on cancelling a treatment package.

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Last update : October 15, 2021

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.