You can cancel a timeshare accommodation contract at any time by notifying the merchant in writing. However, depending on when you cancel, you may have to pay compensation.
Contract cancellation deadline: 10 days
You have 10 days to cancel a timeshare accommodation contract, with no fees or penalties. This period begins on the day after you took possession of your copy of the signed contract.
For example, if you received your copy of the signed contract on Tuesday, you have until Friday of the following week to cancel it. If the 10th day falls on a weekend or statutory holiday, the deadline is postponed to the next weekday or workday.
Contract cancellation deadline: one year
You can cancel a timeshare accommodation contract, with no fees or penalties, within the year that follows the day on which it was signed by both parties (the merchant and you). You must find yourself in either of the following situations:
- your contract did not contain all of the required information;
- the 2 mandatory documents were not enclosed with the contract.
You can cancel the contract, with no fees or penalties, at any time before the merchant gives you access to the services provided for in the contract.
If you wish to terminate your contract after the merchant has begun providing these services, he or she is entitled to claim compensation from you, such as an amount equivalent to the price of the services provided.
Cancelling the credit contract
If you cancel a timeshare accommodation contract within the prescribed deadlines, the cancellation also automatically cancels the credit contract entered into to finance the purchase. These 2 contracts form a whole.
You can notify the merchant of your decision to cancel your contract via either of the two following options:
- by completing and sending the merchant the resiliation and resolution form (7.2 KB);
- by sending the merchant any other written notice.
The contract is cancelled as soon as the form or notice is sent. The merchant has 15 days as of the postmark date of the notice to reimburse any amounts paid in advance.
Modifying the contract
What if the merchant wants to modify the timeshare accommodation contract you entered into with him or her?
If such modifications result in an increase in your obligations (e.g. the fees you are required to pay) or a decrease in the merchant's obligations, the merchant and you must sign a new contract.
Renewing the contract
A timeshare accommodation contract may not contain an automatic renewal clause. When a contract ends, the merchant can simply enter into a new one with you, if you so wish.
Last update : November 5, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.