Go to content
Go to secondary navigation
Home
Sitemap
Québec.ca
Contact us
Accessibility
Mobile
Français
Home
Section dedicated to
consumers
Section dedicated to
merchants
Latest news
About the Office
Contact us
Travel
Travel
Consumer tips
Before buying a trip
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
Cancelling a trip
Compensation Fund for Customers of Travel Agents
What is the Fund?
Situations covered by the Fund
Procedure to be reimbursed by the Fund
Cas majeurs d’indemnisation
Réclamations : portrait de l’année 2016-2017
Administration du fonds
FAQ about the Fund
Dissatisfaction with received services
Time share vacations
What is a timeshare accommodation contract?
Contents of the contract
Cancelling, modifying and renewing a contract
Organising a group trip
Travel
Travel
Consumer tips
Before buying a trip
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
Cancelling a trip
Compensation Fund for Customers of Travel Agents
What is the Fund?
Situations covered by the Fund
Procedure to be reimbursed by the Fund
Cas majeurs d’indemnisation
Réclamations : portrait de l’année 2016-2017
Administration du fonds
FAQ about the Fund
Dissatisfaction with received services
Time share vacations
What is a timeshare accommodation contract?
Contents of the contract
Cancelling, modifying and renewing a contract
Organising a group trip
Travel
Consumer tips
Before buying a trip
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
