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Section dedicated to
consumers
Travel
Travel
Consumer tips
Before buying a trip
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
Cancelling a trip
Compensation Fund for Customers of Travel Agents
What is the Fund?
Situations covered by the Fund
Procedure to be reimbursed by the Fund
Cas majeurs d’indemnisation
Réclamations : portrait de l’année 2017-2018
Administration du fonds
FAQ about the Fund
Dissatisfaction with received services
Time share vacations
What is a timeshare accommodation contract?
Contents of the contract
Cancelling, modifying and renewing a contract
Organising a group trip
Travel
Travel
Consumer tips
Before buying a trip
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
Cancelling a trip
Compensation Fund for Customers of Travel Agents
What is the Fund?
Situations covered by the Fund
Procedure to be reimbursed by the Fund
Cas majeurs d’indemnisation
Réclamations : portrait de l’année 2017-2018
Administration du fonds
FAQ about the Fund
Dissatisfaction with received services
Time share vacations
What is a timeshare accommodation contract?
Contents of the contract
Cancelling, modifying and renewing a contract
Organising a group trip
Travel
Consumer tips
Before buying a trip
»
Checking whether the travel agency has a licence
Choosing a certified travel counsellor
Getting information before buying online
Being aware of advertising rules
Knowing the conditions that apply to price changes
Asking if a trip can be cancelled
Being well prepared
Before signing a time share accomodation contract
»
What the contract must contain
Payment terms and conditions
Cancellation terms and conditions
Beware of certain sales strategies
