The times when you may contact a debtor are limited.
Hours
You may contact a debtor between 8:00 a.m. and 8:00 p.m. Outside these hours, you are violating the law.
Statutory holidays
You may not contact a debtor on statutory holidays, namely:
- Sundays;
- January 1;
- Good Friday;
- Easter Monday;
- Fête nationale (June 24);
- Canada Day (July 1, or July 2 when the 1st falls on a Sunday);
- Labour Day (the 1st Monday in September);
- Thanksgiving (the 2nd Monday in October);
- Christmas (December 25);
- Victoria Day (the Monday that precedes May 25).
Saturday is not considered a statutory holiday.
Last update : May 3, 2021
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
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