Notice – COVID-19
As a result of the preventive measures taken in connection with COVID-19, our call centre for licence, permit and certificate holders is currently closed.
For any questions, you can contact us by email. We will make every effort to get back to you as soon as possible, but please note that reply times may be longer than usual.
Thank you for your understanding.
The Office de la protection du consommateur answers your questions about permits and other obligations.
Merchants operating in sectors supervised by the Office
We provide information about permits and/or obligations that apply to:
- collection agents;
- travel agents;
- itinerant merchants;
- road vehicle dealers and recyclers;
- physical fitness studio operators;
- money lenders;
- merchants concluding high-cost credit contracts;
- merchants offering extended warranties on automobiles;
- debt settlement service merchants;
- funeral services businesses and religious cemetery operators.
How to contact us
Write to firstname.lastname@example.org
Road vehicle dealers and recyclers
|Funeral services businesses and religious cemetery operators||Write to email@example.com|
We provide information about your obligations and help you comply with the law.
You can call us, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
|Another area in Québec or in Canada||1 888 OPC-ALLO (1 888 672-2556)|
Last update : November 11, 2020