In most cases, when your contract ends, the merchant offers you a new contract to sign. The Knowing the contract content page provides a list of the mandatory information that should be included in the contract. The merchant may also offer to renew your contract, if the merchant abides by the following rules. 

Written renewal offer

Fitness or weight-management centres cannot include an automatic renewal clause to your contract. They may, however, send you a written offer to renew your contract. In such a case, they do not need to sign a new contract with you. This notice must be sent to you 30 to 60 days before your existing contract ends. If you agree, the centre can also send you the renewal notice by e-mail.

The renewal offer must include:

  • the duration of the new contract;
  • the total cost;
  • the terms of payment.

For the contract to be renewed, you must provide your written authorization to the fitness or weight-management centre before your existing membership ends.

Cost and duration of the contract

When a centre makes a renewal offer, it cannot offer a contract that costs more than the previous one, even if it is for a longer term.

The centre may offer a contract with a shorter term. In such a case, the cost must be proportional to the previous contract or lower. For example, your 12-month $500 contract is coming to an end. The centre offers to renew it for 6 months. It cannot charge more than $250 for the renewal.

Top of page

Last update : January 11, 2018

Were you unable to find an answer to your question? Please call us.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.