The amount paid to purchase a gift card or a voucher is protected.

Gift card

Do you have a prepaid gift card that can be redeemed for a membership to a fitness or weight- management centre? Be aware that a merchant cannot set an expiration date for its use. The section on gift cards provides further information on the topic.

Group purchasing Web sites

A prepaid card, such as a voucher, purchased on a group purchasing Web site is always worth the entire amount that was paid to purchase it. If a rebate was offered along with the card, the rebate may be valid for a limited period, but the card always maintains its full value.

For example: you paid $100 for a card that allows you to obtain a membership worth $300. You register for a membership to the fitness centre past the offer’s end date indicated on the card. The merchant can ask $200 to complete your registration process, that is, the difference between the $100 you paid for the voucher and the actual value of the membership.

Last update : May 3, 2021

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.