Fitness and weight management centres must have a permit from the Office de la protection du consommateur.

To get this permit, the centre must provide a deposit to the Office. This deposit protects the sums of money you paid to the centre if it cannot fulfill its commitments. For example, if the centre were to close its doors, the Office could use the deposit to refund you.

How to know whether a centre has a permit

Before purchasing a membership, get informed about the centre using the tool Getting informed about a merchant. By entering the name of the fitness or weight management centre, you will find out:

  • if it has a permit;
  • if the Office has previously intervened with the merchant;
  • if the merchant has received formal notices from other consumers.

Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.