The dating agency with which you sign a contract in person must give you a copy of the contract with details about the services offered.

Contracts concluded online are subject to different rules.

Information indicated in the contract

The contract must indicate:

• the name and address of the dating agency;
• your name and address;
• the place and date of the contract signature;
• a description of the services offered;
• the date on which the services are to begin;
• the number of hours, days or weeks covered by the services;
• the hourly, daily or weekly rate (this rate must remain the same throughout the entire length of the contract);
• the total amount you will have to pay;
• the terms of payment;
• the clause explaining the contract cancellation terms. This clause is presented in section 46 of the Regulation respecting the application of the Consumer Protection Act.

The agency must give you a copy of the signed contract, along with a cancellation form. You can use this form if you want to cancel your contract.

Total amount of the fees

The total amount indicated on the contract must include:

• the cost of services;
• membership or registration fees as well as any fees charged to open a file, evaluate your file or administrative fees, if applicable. Ask about the portion of the fees charged to evaluate your file, as those costs cannot be reimbursed if you cancel your contract;
• taxes.

Contract concluded at a kiosk in a shopping centre

What happens if you decide to register with a dating agency after speaking with a representative at a kiosk in a shopping centre? Since the dating agency has offered you their services outside their regular place of business, the contract must comply with the rules that govern itinerant sales.

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