You do not want the collection agent who is contacting you to call you on the phone? You have the right to ask him or her to only contact you in writing.

To do so, you must send the agent a written notice. This notice remains valid for 3 months. You may send the agent another notice after 3 months if you still only want him or her to contact you in writing.


Last update : July 29, 2020

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.