Make sure that all of the information in your credit file is accurate and up to date. A merchant may check your file in order to establish your ability to pay.
How to check your credit file
You must contact companies such as Equifax or TransUnion. You may be charged fees for this service. If you have any problems, you can contact the Commission d’accès à l’information.
Last update : May 3, 2021
Were you unable to find an answer to your question? Please call us.
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
You can reach one of our customer service officers by telephone or in writing using our information request form.