Before purchasing a trip, enquire about the cancellation terms.
Cancellation terms
The reimbursement or non-reimbursement conditions in the event of a cancellation must appear on your receipt or in a brochure describing the purchased services and the terms of the contract. Take the time to read them.
If you purchase your trip by telephone or on the Internet within 7 days of your departure, the cancellation terms can be communicated verbally.
To find out more about this subject, go to the page that deals with Cancelling a trip.
Last update : November 1, 2018
Were you unable to find an answer to your question? Please call us.
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
