Advertisements made by travel agencies are subject to certain rules. Agencies are required to mention certain information.
Advertisements and their required content
The Travel Agents Act requires all written travel advertisements to include certain information, such as:
- transportation services, accommodation and meals included in the trip;
- the name of the airline carrier;
- the duration of the trip;
- total amount you are required to pay if the price of the trip is indicated;
- if the price of the trip is indicated, the total amount you are required to pay, as well as an indication as to whether or not this amount includes taxes (GST and QST).
The Office has prepared a few examples of advertisements for you to see:
Only the following fees can be added to the advertised price:
- taxes (GST and QST);
- the Air Travellers Security Charge for persons using an airline carrier as required by the federal government.
If applicable, the advertisement must clearly state that the taxes will be added to the cost of the trip.
Last update : November 5, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.