Prepaid cards for cellular phones or long distance calling cards are subject to specific rules.

Calling cards: cellular phones

Prepaid cards for cellular phones provide access to services for a specific time period in exchange for an amount paid in advance. Merchants are not required to refund the card balance (the amount remaining), whatever it may be.

Calling cards: long distance calling cards

For long distance calling cards, merchants are required to refund a card balance of $5 or less, upon your request.


You recommend this page: https://www.opc.gouv.qc.ca/

Last update : May 3, 2021

Were you unable to find an answer to your question? Please call us.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.