Prepaid cards for cellular phones or long distance calling cards are subject to specific rules.

Calling cards: cellular phones

Prepaid cards for cellular phones provide access to services for a specific time period in exchange for an amount paid in advance. Merchants are not required to refund the card balance (the amount remaining), whatever it may be.

Calling cards: long distance calling cards

For long distance calling cards, merchants are required to refund a card balance of $5 or less, upon your request.

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Last update : May 3, 2021

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.