Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled.
Cautionary note
These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer.
Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.
Exemples of judgments
Washer broke down less than 2 years after purchase
Claim allowed in partSummary
Purchase price: $664.56
Claim for $1,089.67 (reason not specified)
Amount awarded
$896.06
- $506.40 for the cost of repairs;
- $200 for inconvenience suffered;
- $189.66 for the cost of the repair estimate.
Full judgment (in French only)
March 2015
Washer stopped working 13 months after purchase
Claim allowed in partSummary
Purchase price: $999.99
Claim for $999.99 (reimbursement of purchase price)
Amount awarded
$875
Taking into account 13 months of use out of a reasonable durability period of 10 years
Full judgment (in French only)
January 2013
Continuing your search
You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).
Last update : June 27, 2023
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
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