Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled. 

Cautionary note

These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer. 

Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the  item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.  

Exemples of judgments

Poursuivre la recherche

Au besoin, vous pouvez consulter d’autres décisions des tribunaux en matière de garanties légales en utilisant le moteur de recherche disponible gratuitement dans le site de SOQUIJ.

Pour optimiser les résultats, il suffit de sélectionner un tribunal (ex. : Division des petites créances), puis d’inscrire des mots-clés tels que « durée raisonnable », « garantie légale », « téléphone », « cellulaire », « portable », « électronique », etc.

Last update : May 27, 2020

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.