Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled. 

Cautionary note

These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer. 

Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the  item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.  

Exemples of judgments

Used vehicle developed major rust problem eight months after purchase

Claim allowed in part

Summary

Purchase price: $9,095

Claim for $7,000 (cost of repairs)

Amount awarded

$3,000 (cost of work taking added value into account)

Full judgment (in French only)

Tremblay-Bérubé c. 9146-7233 Québec inc. (Automobiles Luxor de l'Estrie)

July 2014

Transmission of used vehicle failed two weeks after purchase

Claim dismissed

Summary

Purchase price: $1,793.61 including tax

Claim for $4,200

Amount awarded

$0

Full judgment (in French only)

Dufort c. Automobile GR Corée Longueuil ltée

April 2014

Used vehicle developed problems with starting and steering in the days following sale

Claim allowed in part

Summary

Purchase price: $1,785

Claim for $4,843.30

  • $3,343.30 for cost of repairs;
  • $1,500 for inconvenience suffered.

Amount awarded

$1,500

  • $500 for inconvenience suffered;
  • $1,000 for cost of repairs.

Full judgment (in French only)

André c. Carrosseries Richard Lambert inc.

December 2013

Poor state of chassis of used automobile prevented vehicle from being driven after possession was taken

Claim allowed

Summary

Purchase price: $2,400

Claim for $2,800

  • $2,400 for reimbursement of purchase price;
  • $400 for repairs and inconvenience suffered.

Amount awarded

$2,800

Full judgment (in French only)

Larouche c. 9167-8664 Québec inc. (ABC de l'automobile 2006)

September 2013

Engine of used vehicle was seriously damaged and had to be replaced a dozen days after purchase

Claim allowed in part

Summary

Purchase price: $2,635

Claim for $3,377.76

  • Reimbursement of purchase price;
  • $742.76 in damages.

Amount awarded

$2,849.56

  • Reimbursement of purchase price;
  • $214.56 in damages.

Full judgment (in French only)

Mahfoudh c. Mic Automobiles inc.

July 2013

Transmission of used vehicle stopped working after 154,034 km

Application dismissed

Summary

Purchase price: $3,500

Claim for $6,500

  • Reimbursement of purchase price;
  • $132.22 for towing charges and inconvenience suffered.

Amount awarded

$0

Full judgment (in French only)

Boulet c. 9146-7233 Québec inc. (Automobile Luxor de l'Estrie)

June 2013

Used automobile developed mechanical problems 2 days after purchase

Claim allowed in part

Summary

Purchase price: not mentioned

Claim for $1,952.29

  • $119.03 for heater repair;
  • $895.38 for engine repair;
  • $624 for accommodation expenses;
  • $313.88 for vehicle rental.

Amount awarded

$1,640.29 (for repair expenses and half of accommodation expenses)

Full judgment (in French only)

Tremblay c. Dumont Chrysler Jeep

June 2013

Rear universal joint of used vehicle broke two weeks after purchase

Claim allowed in part

Summary

Purchase price: $1,800

Claim for $6,235.07

  • Reimbursement of purchase price, plus $340.80 for taxes;
  • $96.83 for towing charges;
  • $447.24 for repair costs;
  • $50 for transportation expenses;
  • $2,000 for loss of use and inconvenience suffered.

Amount awarded

$594.07

  • $447.24 for cost of repairs;
  • $96.83 for towing costs;
  • $50 for transportation expenses.

Full judgment (in French only)

Tremblay c. Fortier-Perreault (Auto St-Hubert) Affaires Sous Le Nom Et Raison Sociale De Auto St-Hubert

January 2013

Automobile usagée qui a subi des problèmes de transmission 3 jours après la vente

Demande accueillie en partie

Summary

Prix payé : non spécifié

Réclamation de 3 688,33 $ (en remboursement du coût des réparations et des frais engagés)

Amount awarded

3 619,07 $

  • 3 519,07 $ pour le coût des réparations;
  • 100 $ pour les inconvénients subis.

Full judgment (in French only)

Lavoie c. Automobiles Premier Choix

January 1970

Continuing your search

You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).

Last update : October 12, 2023

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.