What happens if the child-care centre attended by your child closes its doors during the duration of your contract, and the centre owes you a sum of money? You can send a formal notice to the centre's administrator(s) to be refunded for the services you paid for but were not provided. See Formally notifying a merchant for details on how to proceed.
If the establishment refuses to compensate you, you must take your case to court. See Taking a case to small claims court for further information.
If the child-care centre goes out of business
What if your child-care centre goes out of business? See the Web site of the Office of the Superintendent of Bankruptcy or call a regional office.
The receiver should send you a proof of claim form and an information package. Follow the instructions included in the package. Also gather all documents that prove the child-care centre owes you money.
Subsidized child-care centre
If your child attends a subsidized child-care centre that announces it will close, you can communicate with the Ministère de la Famille (in French only).
Last update : November 5, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.