Go to content

Go to secondary navigation

Office de la protection du consommateur
  • Français
  • Contact Us
  • Follow us on Facebook.
  • Follow us on Twitter.
  • Follow us on YouTube.
  • Follow us on Instagram.
  • List of RSS feeds.
    • Français
    • Contact Us
  • Home
  • Section dedicated to consumers
    • Information per Good or Service
    • Information per Consumption Topic
    • Get Information About a Merchant
    • Resolve a Problem With a Merchant
    • Indemnisation
  • Section dedicated to merchants
    • Licenses and Certificates Delivered by the Office
    • Information par secteurs de commerce
    • Information par pratiques de commerce
    • Surveillance : respect des lois par les commerçants
  • Sections dedicated to specific clienteles
    • Section pour les parents
    • Section pour les enseignants
    • Section pour les personnes immigrantes
    • Section pour les médias
  • Latest news
    • Toutes les actualités
    • Conseils, avis et mises en garde
    • Communiqués de presse
    • Poursuites et condamnations
    • Fermetures et faillites de commerces
    • Nouvelles de l'Office et de ses lois
    • RSS Feed
  • About the Office
    • The Office
    • Laws and Regulations
    • Enquêtes et autres interventions de l'Office auprès des commerçantsSurveillance : respect des lois par les commerçants
    • Activités d'éducation
    • Publications officielles et autres documents
    • Relations avec les médias
    • Quality of the services provided by the Office: complaints or comments
    • Declaration of services to the public
    • Access to information and privacy
    • Prix de l'Office
    • Parle consommation : Online Tool for Settling Disputes between Consumers and Merchants
    • Infolettre pour nos partenaires
    • L'Associé
    • Sitemap
    • Accessibility
    • Privacy Policy
    • Access to information

Section dedicated toconsumers

  • Daycares, Camps and Day Camps
    • Childcare Services
      • Consumer Tips: Before Registering
        • Verify Whether the Childcare Centre Is Recognised
        • Knowing the Contract Content
        • Knowing the Terms of Payment
        • Knowing the Cancellation Terms
      • Cancelling a Childcare Services Contract
      • Quality and Price of the Services
      • Closure of the Childcare Centre
    • Day Camps and Stayover Camps
      • Consumer Tips: Before Registering
        • Contents of a Contract
        • Terms of Payment
        • Where to Purchase the Material and Equipment
        • The Rules Regarding Online or Phone Registrations
      • Which Camps are Covered by Law?
      • Cancelling a Registration
      • Advertising an All-Inclusive Price
      • Camp Closure
Day Camps and Stayover Camps
  • Day Camps and Stayover Camps
    • Consumer Tips: Before Registering
      • Contents of a Contract
      • Terms of Payment
      • Where to Purchase the Material and Equipment
      • The Rules Regarding Online or Phone Registrations
    • Which Camps are Covered by Law?
    • Cancelling a Registration
    • Advertising an All-Inclusive Price
    • Camp Closure

Day Camps and Stayover CampsDay Camps and Stayover Camps

  • Consumer Tips: Before Registering »
    • Contents of a Contract
    • Terms of Payment
    • Where to Purchase the Material and Equipment
    • The Rules Regarding Online or Phone Registrations
  • Which Camps are Covered by Law? »
  • Cancelling a Registration »
  • Advertising an All-Inclusive Price »
  • Camp Closure »
You recommend this page: https://www.opc.gouv.qc.ca/
  • Sitemap
  • Accessibility
  • Privacy Policy
  • Access to information
  • Facebook
  • Twitter
  • Youtube
  • Instagram

Go to the portal of the Government of Québec.

© Government of Québec, 2013-2020

Office de la protection du consommateur.

Survey about the Office website

To improve its website, the Office de la protection du consommateur invites you to answer a short survey following your visit.

By participating, you will have the chance to win one of 10 one-year subscriptions to Protégez-Vous magazine.

Would you like to participate?

Yes No