Go to content

Go to secondary navigation

En poursuivant votre navigation sur le site Web de l’Office de la protection du consommateur, vous acceptez l’utilisation de témoins (cookies). Ceux-ci peuvent être utilisés pour améliorer l’expérience de navigation et personnaliser l’affichage d’avis et d’avertissements. Ces témoins ne recueillent aucun renseignement permettant d’identifier, de localiser ou d’effectuer un profilage des utilisateurs.

Pour de plus amples renseignements à ce sujet ou pour savoir comment désactiver les témoins, veuillez consulter notre Politique de confidentialité.

Gouvernement du Québec

Office de la protection du consommateur

Gouvernement du Québec

Office de la protection du consommateur
  • Français
  • Contact Us
  • Follow us on Facebook.
  • Follow us on LinkedIn.
  • Follow us on YouTube.
  • Follow us on Instagram.
  • Follow us on TikTok.
  • List of RSS feeds.
    • Français
    • Contact Us
  • Home
  • Section dedicated to consumers
    • Information per Good or Service
    • Information per Consumption Topic
    • Get Information About a Merchant
    • Resolve a Problem With a Merchant
    • Compensation
    • New Protections for Consumers
  • Section dedicated to merchants
    • Permis et certificats délivrés par l'Office
    • Information par secteurs de commerce
    • Information par pratiques de commerce
    • Nouvelles obligations pour les commerçants
    • Nouvelles obligations pour les commerçants
    • Surveillance : respect des lois par les commerçants
  • Sections dedicated to specific clienteles
    • Section pour les enseignants
    • Section pour les parents
    • Section pour les jeunes
    • Section pour les personnes immigrantes
    • Section pour les ainés
    • Section pour les médias
  • Latest news
    • Toutes les actualités
    • Conseils, avis et mises en garde
    • Communiqués de presse
    • Poursuites et condamnations
    • Fermetures et faillites de commerces
    • Nouvelles de l'Office et de ses lois
    • RSS Feed
  • About the Office
    • The Office
    • Laws and Regulations
    • Enquêtes et autres interventions de l'Office auprès des commerçantsSurveillance : respect des lois par les commerçants
    • Activités d'éducation
    • Publications officielles et autres documents
    • Relations avec les médias
    • Quality of the services provided by the Office: complaints or comments
    • Service Statement
    • Access to information and privacy
    • Prix de l'Office
    • Carrières
    • Infolettre pour nos partenaires
    • Infolettre pour les commerçants
    • Réseaux sociaux
    • Balados
    • L'Associé
    • Sitemap
    • Accessibility
    • Privacy Policy
    • Access to information

Section dedicated toconsumers

  • Credit, Collection of Debts and Personal Finances
    • Credit Cards and Lines of Credit
      • Consumer Tips: Before Applying for a Credit Card or Line of Credit
      • Applying for or Canceling a Credit Card or Line of Credit
        • Credit Card Application Form
        • Evaluating One's Ability to Pay
        • Contents of the Contract
        • Membership, Renewal or Replacement Fees
        • Changes Made to a Contract
        • Cancelling a Contract
        • Mandatory Insurance
        • Joint Credit Accounts
      • Credit Charges and Rates
      • Payment
      • Exceeding the Credit Limit
      • Monthly Statement (Statement of Account)
      • Credit Card Loss, Theft or Fraud
      • Advertising Rules
      • Other Topics Related to Credit Cards and Lines of Credit
        • Checking Your Credit File
        • Budget Consulting Services
    • High-Cost Credit
      • Consumer Tips: Before Entering Into a High-cost Credit Contract
      • Contract
        • Evaluating One’s Ability to Pay
        • Results of the Evaluation of One’s Ability to Pay
        • Contents of a Contract
        • Cancelling a Contract
      • Recourse Options
      • Statement of Account and Payments
      • Advertising and Other Business Practices
      • Other Subjects Related to High-cost Credit
        • Credit File
        • Budget Consulting Services
    • Instalment Sale
      • Consumer Advice: Before Signing a Contract
      • Instalment Sale Contract
        • What Is an Instalment Sale Contract?
        • Evaluating One’s Ability to Pay
        • Contents of a Contract
        • Modifying or Cancelling a Contract
        • Mandatory Insurance
      • Payment
      • Statement of Account
      • Advertising Rules
      • Other Topics Related to Instalment Sale Contract
        • Checking Your Credit File
        • Budget Consulting Services
    • Money Loans
      • Consumer Tips: Before You Borrow
      • Contracts for the Loan of Money
        • What Is a Money Loan?
        • Evaluating One’s Ability to Pay
        • Examples of Money Loans
        • Contents of the Contract
        • Modifying or Cancelling a Contract for the Loan of Money
        • Mandatory Insurance
      • Reimbursing the Loan
      • Statements of Account
      • Advertising Rules
      • Other Topics Related to Money Loans
        • Credit Brokers
        • Budget Consulting Services
    • Financing Plans
    • Long-term Leasing With Purchase Option
      • Consumer Tips: Before Entering a Long-term Leasing Contract
      • Lease Contract With Purchase Option
        • What Is a Lease Contract With Purchase Option?
        • Mandatory Insurance
        • Contents of the Contract
        • Cancelling a Contract
      • Difficulties Making Payment
      • Returning an Item Before the End of the Lease
      • False Information and Misleading Advertizing
      • Fees Charged at the End of the Lease
    • Debt Collection by an Agency
      • Consumer Tips: If a Collection Agent Contacts You
      • What Is a Collection Agency?
      • Rules About Communications
      • Payments and Receipts
      • Putting an End to Harassment
      • Recourse Options Against a Collection Agent
      • Budget Consulting Services
    • Debt Collection by a Creditor
      • Who Can Collect a Sum of Money?
      • Rules About Communications
      • Reimbursing the Amount Owing
      • Putting an End to Harassment
      • Recourse Options Against a Creditor
      • Budget Consulting Services
    • Debt Settlement
      • Consumer Tips: Before Doing Business With a Debt Settlement Service Merchant
      • What Is a Debt Settlement Service Merchant?
      • Debt Settlement Service Contract
      • Communications With Your Creditors
      • Terms and Conditions for Collecting Payments
      • Prohibited Merchant Practices
    • Insurance and Personal Finances
      • Insurance
      • Bank accounts and debit cards
      • Investments, RRSPs, TFSAs, RESPs
      • Accounting Services
      • Budget Consulting Services
Instalment SaleFinancing Contract, Credit Sale
  • Instalment Sale
    • Consumer Advice: Before Signing a Contract
    • Instalment Sale Contract
      • What Is an Instalment Sale Contract?
      • Evaluating One’s Ability to Pay
      • Contents of a Contract
      • Modifying or Cancelling a Contract
      • Mandatory Insurance
    • Payment
    • Statement of Account
    • Advertising Rules
    • Other Topics Related to Instalment Sale Contract
      • Checking Your Credit File
      • Budget Consulting Services

Instalment Sale Other Topics Related to Instalment Sale Contract

  • Checking Your Credit File »
  • Budget Consulting Services »

Last update : 21 December 2022

Was the information on this page useful to you?

Thank you! Your comment was submitted successfully.

Didn’t find the answers to your questions?

If you have a question for the Office or would like to file a complaint, please call us or use our information request form.

Do you have a comment on the content of this page?

You can contact the webmaster to report a navigation problem, a broken link or an error in the content of this page.

The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.

  • Sitemap
  • Accessibility
  • Privacy Policy
  • Access to information
  • Who can consult this page?
  • Follow us on Facebook.
  • Follow us on LinkedIn.
  • Follow us on YouTube.
  • Follow us on Instagram.
  • Follow us on TikTok.

Go to the portal of the Government of Québec.

© Government of Québec, 2013-2025

© Government of Québec, 2013-2025

Office de la protection du consommateur.

Satisfaction Survey

We would like to know your opinion on the services of the Office. Participate and have a chance to win one of 30 one-year subscriptions to Protégez-Vous magazine.

Would you like to participate?

Yes

This survey is being conducted by Segma Research at the request of the Office de la protection du consommateur. Your responses will be anonymous and processed in accordance with the law on the protection of personal information. For any questions or comments, please contact us at info@segmarecherche.ca.