The Office recommends you not sign any document before making the decision to purchase a piece of furniture. Contrary to the popular belief, you do not benefit from a 10-day delay to cancel your purchase if you change your mind.

Cancelling a cash or credit card purchase

No delay is prescribed by law that allows you to cancel the purchase of a piece of furniture you paid for in cash, with a credit card, or with a debit card. If you want to cancel the purchase, you must come to an agreement with the merchant.

Cancelling an online purchase

Do you plan on purchasing a piece of furniture through an online store? If there’s a problem, the law allows you to cancel your purchase under certain conditions. The page Cancelling a purchase made online or by phone provides more information on this topic.


Last update : January 19, 2018

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.