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Section dedicated to
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Section dedicated to
merchants
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Section dedicated to
consumers
Consumer goods
Furniture
Shopping advice: before buying furniture
Being informed before making a down payment
Inquiring about exchange and refund policies
Inquiring about cancellation policies
Agreeing on a delivery date
Being aware of legal warranties
Delivery problems
Delivery delay
Damaged piece of furniture on delivery
Warranties and damaged furniture
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranties
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale furniture
Advertised price different from paid price
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Other topics related to furniture
Rebate announced after purchase
Declined gift or prepaid card
On account purchases
Appliances
Shopping advice
Before buying appliances
Being informed before making a down payment
Being aware of legal warranties
Inquiring about exchange and refund policies
Inquiring about cancellation policies
Agreeing on a delivery date
Before having appliances repaired
Getting a written evaluation
Being aware that a detailed invoice is mandatory
Delivery problems
Delivery delay
Damaged appliance on delivery
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale appliance
Advertised price different from paid price
Warranties and damaged appliances
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranty
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Problems following repairs
Other topics related to appliances
Rebate announced after purchase
Declined gift or prepaid card
Small appliances
Shopping advice
Before buying a small appliance
Being informed before making a down payment
Inquiring about exchange and refund policies
What to do about a pricing error noticed at the register
Before having small appliances repaired
Getting a written evaluation
Being aware that a detailed invoice is mandatory
Delivery problems
Delivery delay
Damaged small appliance on delivery
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale small appliances
Advertised price different from paid price
Warranties and damaged small appliances
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranty
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Problems following repairs
Other topics related to small appliances
Rebate announced after purchase
Declined gift or prepaid card
Electronic devices
Shopping advice
Before buying electronic devices
Being informed before making a down payment
Inquiring about exchange and refund policies
Being aware of legal warranties
What to do about a pricing error noticed at the register
Agreeing on a delivery date
Before having electronic devices repaired
Getting a written evaluation
Being aware that a detailed invoice is mandatory
Delivery problems
Delivery delay
Damaged electronic device on delivery
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale electronic device
Advertised price different from paid price
Warranties and damaged electronic device
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranty
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Problems following repairs
Other topics related to electronic devices
Rebate announced after purchase
Declined gift or prepaid card
Cable or satellite television services
Cellular and home phone services
Computers and tablets
Shopping advice
Before buying a computer or a tablet
Being informed before making a down payment
Inquiring about exchange and refund policies
Being aware of legal warranties
What to do about a pricing error noticed at the register
Agreeing on a delivery date
Before having a computer or a tablet repaired
Getting a written evaluation
Being aware that a detailed invoice is mandatory
Delivery problems
Delivery delay
Damaged computer or tablet on delivery
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale computers or tablets
Advertised price different from paid price
Warranties and damaged computer or tablet
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranty
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Problems following repairs
Other topics related to computers and tablets
Rebate announced after purchase
Declined gift or prepaid card
Internet connection
Food and groceries
Pricing problems
Pricing error at the register
Display of prices
Out of stock sale item
Exchanges or refunds
Other topics related to food and groceries
Declined gift or prepaid card
Weight-loss products
Food recalls and safety
Clothing
Warranties provided by the law
Pricing error at the register
Out of stock sale clothes and shoes
Exchanges or refunds
Purchases made online or by phone
Delivery problems
Cancelling a purchase
Other topics related to clothing and shoes
Declined gift or prepaid card
Rebate announced after purchase
Pets and pet accessories
Warranties on pets and pet accessories
Warranties provided by the law
Merchant or manufacturer warranty for accessories
Out of stock sale pets and accessories
Pricing error at the register
Purchases made online or by phone
Delivery problems
Cancelling a purchase
Exchanges or refunds
Other topics related to pets and pet accessories
Declined gift or prepaid card
Rebate announced after purchase
Electronic devices
Home theater systems, televisions, audiosystems, phones, etc.
Electronic devices
Shopping advice
Before buying electronic devices
Being informed before making a down payment
Inquiring about exchange and refund policies
Being aware of legal warranties
What to do about a pricing error noticed at the register
Agreeing on a delivery date
Before having electronic devices repaired
Getting a written evaluation
Being aware that a detailed invoice is mandatory
Delivery problems
Delivery delay
Damaged electronic device on delivery
Misleading advertising or false information
Non-compliance with what was said or advertised
Out of stock sale electronic device
Advertised price different from paid price
Warranties and damaged electronic device
Warranties provided by the law
Merchant or manufacturer warranty
Additional warranty
Cancelling a purchase
Cancelling a layaway
Requesting an exchange or a refund
Cancelling a purchase made online or by phone
Problems following repairs
Other topics related to electronic devices
Rebate announced after purchase
Declined gift or prepaid card
Cable or satellite television services
Cellular and home phone services
Electronic devices
Other topics related to electronic devices
Rebate announced after purchase
»
Declined gift or prepaid card
»
Cable or satellite television services
»
Cellular and home phone services
»
