Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled.
Cautionary note
These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer.
Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.
Exemples of judgments
Television stopped working 1 ½ years after purchase
Claim allowed in partSummary
Purchase price: $649.99
Claim for $1,483.94
- $1,118.54 for the cost of repairs;
- $200 for storage costs;
- $165.40 for attorney fees incurred in connection with sending the demand letter.
Amount awarded
$1,318.54
Estimated cost of repairs and storage costs
Full judgment (in French only)
Tremblay-Bérubé c. Panasonic Canada inc.
June 2013
Television developed intermittent problem (screen would go black) six months after purchase
Claim allowedSummary
Purchase price: $787.87
Claim for $787.87
Reimbursement of purchase price
Amount awarded
$787.87
Full judgment (in French only)
Dionne Dubreuil c. Samsung Électronics Canada inc.
April 2013
Television stopped working after 2 ½ years of use
Claim allowedSummary
Purchase price: $1,500
Amount of claim not specified
Amount awarded
$692.04
- $417.30 for repair costs;
- $74.74 to reimburse cost of estimate;
- $200 for inconvenience suffered.
Full judgment (in French only)
Bellemare c. LG Electronics Canada
January 2013
Lamp and optical unit of television broke less than three years after purchase
Claim allowed in partSummary
Price paid: $2,538, plus tax
Claim for $1,397.56
Reason not specified
Amount awarded
$921.06
Replacement of optical unit
Full judgment (in French only)
Roy c. Hitachi Home Electrics (America) Inc.
January 2013
Continuing your search
You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).
Last update : June 27, 2023
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
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