Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled.
Cautionary note
These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer.
Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.
Exemples of judgments – Page 5
Compressor of refrigerator stopped working five years and four months after purchase
Claim dismissed
Summary
Purchase price: $1,299
Claim or $2,300
- Including the reimbursement of purchase price;
- $400 for loss of food.
Refrigerator leaking less than one year after purchase and freezer stopped working
Claim allowed in part
Summary
Purchase price: $1,859.99
Claim for $2,500
- Cost of refrigerator, transportation costs;
- expenses related to repairing the kitchen floor;
- replacing damaged refrigerator doors.
Amount awarded
$930
50% of purchase price
Full judgment (in French only)
February 2013
Réfrigérateur inutilisable environ 7 ans après l’achat
Demande accueillie
Summary
Prix payé non précisé
Réclamation de 1 738,35 $
- 1 135,40 $ pour la valeur résiduelle du réfrigérateur;
- 252,95 $ pour les frais du technicien;
- 350 $ pour les inconvénients subis ainsi que la perte d’aliments.
Amount awarded
1 738,35 $
Full judgment (in French only)
Vivier c. LG Électroniques Canada inc.
December 1969
Continuing your search
You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).
Last update : March 2, 2023
Were you unable to find an answer to your question? Please call us.
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
You can reach one of our customer service officers by telephone or in writing using our information request form.