Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled. 

Cautionary note

These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer. 

Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the  item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.  

Exemples of judgments

Fournaise qui est très bruyante et qui ne fonctionne pas adéquatement depuis son installation

Demande accueillie en partie

Summary

Prix payé : non mentionné

Demande en annulation de la vente et du contrat de prêt

  • 9 928,09 $ pour la valeur d’une nouvelle fournaise,
  • 5 000 $ pour les inconvénients subis.

Amount awarded

2 500 $

  • 1 000$ à la place de la restitution de la vieille fournaise,
  • 1 500 $ à titre de dommages-intérêts.

Full judgment (in French only)

Pelletier c. Financeit

June 2022

Clôture qui s’est affaissée quelques semaines après son installation

Demande accueillie en partie

Summary

Prix payé : 16 972,61 $ (comprenant l’installation)

Réclamation de 15 000 $

Réclamation non précisée

Amount awarded

4 338,05 $

  • 2 838,05 $ en remboursement du prix de la clôture,
  • 1 500 $ pour les coûts de démantèlement de la clôture et pour s'en départir.

Full judgment (in French only)

Tiokou c. 9353-3560 Québec inc. (Pizarro Paysagiste)

May 2022

Système d’alarme qui présente des défectuosités dès sa mise en service

Demande accueillie

Summary

Prix payé : non mentionné

Réclamation de 1 664,18 $

  • 320,78 $ en remboursement des frais d’installation,
  • 1 343,40 $ en remboursement des versements mensuels effectués.

Amount awarded

1 664,18 $

Full judgment (in French only)

Fortin c. Sécurassure Canada inc.

May 2022

Lit mural qui a brisé un an après la vente

Demande accueillie en partie

Summary

Prix payé : de 5 518 $

Réclamation de 5 518 $

En remboursement du prix de vente

Amount awarded

3 000 $

En remboursement partiel du prix de vente

Full judgment (in French only)

Okuka c. EK Design

April 2022

Steel roof with paint delamination problems approximately 17 years after installation

Claim allowed in part

Summary

Price paid: unspecified

Claim for $15,000

To replace the roof with asphalt shingles

Amount awarded

$7,500

For cost of corrective work

Full judgment (in French only)

Régnier c. Revêtement RHR inc.

December 2021

Souffleuse qui a brisé moins de 3 mois après sa maintenance

Demande accueillie en partie

Summary

Prix payé : non mentionné

Réclamation de 1 421,10 $

  • 690,23 $ pour les coûts de réparation,
  • 230,87 $ pour les frais de la maintenance antérieure,
  • 500 $ pour les inconvénients subis.

Amount awarded

690,23 $

Pour les coûts de réparation

Full judgment (in French only)

Dufour c. Outilleur Express inc.

June 2021

Roofing that caused water infiltration 6 years after installation

Claim allowed in part

Summary

Price paid: unspecified

Claim for $5,818.80

For cost of corrective work

Amount awarded

$3,059.40

For cost of corrective work

Full judgment (in French only)

Ratté c. Rénovation Marmax inc.

May 2021

Stain on red cedar siding started to deteriorate 1 year after installation

Claim allowed

Summary

Price paid: $20,763.33

Claim for $15,000

Unspecified amount

Amount awarded

$15,000

Full judgment (in French only)

Boisclair c. Bois Adirondack inc.

January 2021

Laser-painted PVC windows with flaking colour less than 2 years after purchase

Claim allowed in part

Summary

$4,187.46

Claim for $4,849.46

  • $4,187.46 for reimbursement of purchase price
  • $650 for inconvenience suffered, loss of salary, preparation of court file, and possible price difference to purchase new windows
  • $12 for sending of formal notice

Amount awarded

$4,549.46

  • $4,187.46 for reimbursement of purchase price
  • $350 for inconvenience suffered
  • $12 for sending of formal notice

Full judgment (in French only)

Michaud c. Gestion Poudrier inc. / Fenomax

December 2020

Laminated kitchen countertops with cracked and swollen seals within a year of purchase

Claim allowed in part

Summary

Purchase price: $1,358.84

Claim for $1,721.19

Unspecified

Amount awarded

$1,621.19

  • $1,358.84 for reimbursement of price of counter
  • $150 for installation of counter
  • $12.35 for sending of formal notice
  • $100 for inconvenience suffered

Full judgment (in French only)

Gagné c. Lucien Proulx et Fils inc.

October 2020

Continuing your search

You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).

Last update : October 12, 2023

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.