Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled.
Cautionary note
These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer.
Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.
Exemples of judgments
Computer stopped working six months after purchase
Claim allowed in partSummary
Purchase price: $1,737.96
Claim for $5,000
Reimbursement of purchase price of computer and other products, and damages
Amount awarded
$2,497.96
Full judgment (in French only)
Deliba c. Future Shop, service juridique
November 2013
Display model computer found to be defective two months after purchase
Claim allowed in partSummary
Purchase price: $954.44, plus $349.99 for extended warranty
Claim for $7,000
Reimbursement of purchase price of the computer, extended warranty, and various additional damages
Amount awarded
$1,000
Reason not specified
Full judgment (in French only)
Michaud c. Future Shop/Best Buy ltée.
February 2013
Used computer stopped working a few days after purchase
Claim allowedSummary
Purchase price: $100
Claim for $130.41 (purchase price and damage sustained)
Continuing your search
You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).
Last update : August 21, 2024
Was the information on this page useful to you?
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
Thank you! Your comment was submitted successfully.