A business that offers a series of care treatments cannot:

  • collect payment or a deposit before the first treatment is given;
  • collect payment in one instalment. The total amount of the invoice must be paid in at least 2 approximately equal instalments. The instalments must be claimed at regular intervals, for example, at the start and midway point of your treatment package.

Exceptions: payment in one instalment

The business can demand payment in one instalment in either of 2 situations:

  • the total value of the package is $100 or less (including taxes);
  • the treatments are given over 3 days or fewer, regardless of their total value.

Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.