Title of the Bill: An Act to amend various legislative provisions concerning consumer protection

Presented to the National Assembly by the Minister responsible for Consumer Protection and Housing

Passed on June 6, 2018

Coming into force: starting June 6, 2018

This Bill:

  • broadens the scope of the Consumer Protection Act to include the resale of event tickets between 2 merchants;
  • tightens the applicable rules by prohibiting the use of software that enables resellers to acquire a large number of tickets;
  • imposes an obligation on resellers to inform consumers that the price paid for the ticket purchased in resale will be reimbursed if the event to which the ticket provides access is cancelled, if the ticket does not allow the person to attend the event (e.g. by reason of counterfeiting) or if it does not correspond to the advertising or representation made during the resale;
  • authorizes the creation, in a 24-month delay, of a register of prepurchased funeral service contracts and prepurchased sepulture contracts that would enable purchasers, funeral service providers and authorized individuals to be informed of and track prepurchased arrangement contracts an individual may have entered into before his or her death;
  • requires that consumers be able to view the details of the price of each of the funeral and sepulture goods and services to be provided to the deceased;
  • regulates time share contracts, which give consumers the right to use a housing unit of a building or services for a short period per year, often over several years, in particular to:
    • require merchants who solicit consumers through a drawing  or contest to inform them that the purpose of the solicitation is for them to enter into a time share contract;
    • require merchants to inform consumers of the duration of the contracts as well as the costs, rates and terms of payment;
    • allow consumers to cancel their contract within 10 days without any penalties or fees;
    • allow consumers to cancel contracts that can sometimes extend over decades;
  • prohibits offers made in person, or through a representative, in pre-university establishments (CÉGEPS) for students to obtain a credit card or a line of credit. 

Read the text of Bill 178 (152.4 KB)

Press release (in French only, June 6, 2018)

Regulatory impact analysis for this Bil (907.7 KB)l (in French only)

Stages in the consideration of the Bill in the National Assembly

Stages in the consideration of the Bill


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Last update : July 28, 2022

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