If you decide to purchase an additional warranty (also known as an "extended warranty"), carefully read the contract to find out:
- what is covered;
- what is not covered, in other words, the exclusions;
- the terms and conditions.
Contents of the document that states the warranty
A contract or any other document that describes an extended warranty must be clearly written and indicate:
- the name and address of the person who grants the warranty;
- a description of the item or service covered by the warranty;
- information as to whether or not the warranty can be assigned;
- the obligations of the person who applies the warranty if the item is defective or the service non-compliant;
- the procedure to have the warranty applied and the name of the person to contact;
- the exact length of the warranty.
This rule, however, does not apply to "insurance" types of additional warranties. Refer to the page that presents the 2 types of additional warranties for more information.
Last update : November 12, 2020
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.