Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

Searching for a Compensation File

Open Compensation Files

March 2019

Prestige Aluminium inc.

1125 RUE NOTRE-DAME, LAVALTRIE, J5T 1R5

March 2019

FitnessDavid

Other name(s) : David Sloniegura

775 1RE AVENUE, MONTRÉAL, H8S 2S6

February 2019

Centre d'activités physiques des Îles

25 CH. DE LA PISCINE, LES ÎLES-DE-LA-MADELEINE, G4T 3X4

February 2019

Rénovations & constructions Gauthier et Péloquin inc.

Other name(s) : Énairbec, Nisi Solaire

February 2019

Cardio féminin inc.

Other name(s) : Centre Santé Plus

300 107E RUE, SAINT-GEORGES, G5Y 0E2

February 2019

Sears Canada inc.

700-290 YONGE STREET, ON, M5B 2C3

January 2019

Gym Victory inc.

3690 CH. DE CHAMBLY, LONGUEUIL, J4L 1N8

January 2019

Rénovation Extrême Plus (9106-5532 Québec inc.)

40-F CH. DE LA RIVIÈRE-DELISLE N, COTEAU-DU-LAC, J0P 1B0

December 2018

Confort Habitation Plus

Other name(s) : Isolation et Rénovation Sans Limite inc.

4212 BOUL. SAINTE-ROSE, LAVAL, H7R 1X3

December 2018

Gym International (2015) inc.

50 CHEMIN DE LA PLACE-DES-CANTONS, MAGOG, J1X 5X8

Top of page