Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.
Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:
- a business closure or bankruptcy;
- a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
- a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.
Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.
Searching for a Compensation File
Open Compensation Files
March 2021
Énergym Plus inc.
1500 BOUL. FOUCAULT, DRUMMONDVILLE, J2C 1B1
February 2021
Endorphine MSA inc.
7106-1000 BOUL. DU BEAU-PRÉ, BEAUPRÉ, G0A 1E0
January 2021
January 2021
Les toitures Ménard et Cantin
Other name(s) : 9257-2387 Québec inc.
34 RUE DE TROIS-RIVIÈRES, GRANBY, J2H 1Z4
January 2021
Couvreur Sipa 2002 inc.
2764 RUE NOTRE-DAME, LACHINE, H8S 2H1
January 2021
Vague de chaleur (9267-5636 Québec inc.)
382 RUE BOURGEOIS SUD, SAINT-AMABLE, J0L 1N0
January 2021
Énergie Cardio de Sorel-Tracy (9154-1219 Québec inc.)
57 RUE AUGUSTA, SOREL-TRACY, J3P 1A4
October 2020
Voyages Marlin
1340-C BOUL. DU CURÉ-LABELLE, BLAINVILLE, J7C 2P2
October 2020
Groupe Nova Toit inc.
13865 RUE ANNE-HÉBERT, MIRABEL, J7J 0A8
October 2020