Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled.
Cautionary note
These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer.
Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.
Exemples of judgments
Range cooktop started to discolour as of the first weeks of use
Claim allowed in partSummary
Purchase price: $1,574.01
Application to cancel the sale and for damages
- $1,574.01 for reimbursement of purchase price
- $350 for inconvenience suffered
Amount awarded
$1,724.01
- $1,574.01 for reimbursement of purchase price
- $150 for inconvenience suffered
Full judgment (in French only)
Archer c. Électroménagers GE (MC Commercial inc. (Garant))
September 2023
Two burners on the range stopped working 4 years after purchase
Claim allowed in partSummary
Purchase price: $3,026.63
Claim for $3,026.63
For reimbursement of sales price
Amount awarded
$2,419
- $2,219 for partial reimbursement of sales price
- $200 for inconvenience suffered
- $2,219 for partial reimbursement of sales price
- $200 for inconvenience suffered
Full judgment (in French only)
Ly c. Samsung Electronics Canada inc.
May 2023
Oven of convection range did not maintain its temperature 2 months after purchase
Claim allowed in partSummary
Purchase price: $2,199.99 before taxes
Claim for $3,000
- $2,200 for reimbursement of sales price
- $327 for taxes
- $369 for the cost of the extended warranty
- $104 for inconvenience suffered
Amount awarded
$500
Unspecified amount
Full judgment (in French only)
Bélanger c. Ameublement Tanguay inc.
May 2023
Oven element in induction range broke 6 years after purchase
Claim allowed in partSummary
Purchase price: $6,665.55
Application to cancel the sale, for reimbursement of expenses, and for damages
Unspecified claim
Amount awarded
$2,076.26
- $1,067.60 for the estimated cost to repair the oven burner
- $508.66 for reimbursement of the cost of repairs paid
- $500 for inconvenience suffered
Full judgment (in French only)
Leclaire c. Compagnie Middleby Canada inc.
August 2022
Glass ceramic burner on range t had to be replaced a few months after purchase
Claim allowed in partSummary
Purchase price: $918.65
Application to cancel the sale and for damages
Unspecified claim
Amount awarded
$1,018.65
- $65 for reimbursement of sales price
- $100 for inconvenience suffered
Full judgment (in French only)
Lauzon c. 7026111 Canada inc. (Corbeil)
March 2022
Range part caught fire after less than 6 years of use
Claim allowed in partSummary
Purchase price: unspecified
Claim for $1,162.91
Amount awarded
$782.65
- $65 for the cost of the repairs
- $200 for inconvenience suffered
Full judgment (in French only)
Jobin c. Électrolux/Frigidaire Canada
March 2022
Electronic module on induction range required replacement less than 2 years after purchase
Claim allowed in partSummary
Price paid: $2,650.13
Claim for $1,774.42
- $524.42 for cost of repairs
- $750 for inconvenience suffered
- $500 for loss of use of appliance
Amount awarded
$1,274.42
- $524.42 for cost of repairs
- $750 for inconvenience suffered
Full judgment (in French only)
De Pokomandy c. Am-Cam Électroménagers inc. (Corbeil Électroménagers)
September 2021
Range induction module broke twice within 5 years of purchase
Claim allowedSummary
Price paid: $3,276.78
Claim for $3,189.30
For cost of repairs
Range with enamel interior and oven door that disintegrated after first use of self-cleaning function
Claim allowed in partSummary
Purchase price: $2,849.99
Claim for $8,217.15
- $3,817.15 for reimbursement of purchase price
- $200 to move range
- $4,200 to store range
Amount awarded
$2,219.53
- $2,069.53 for reimbursement of purchase price
- $150 to move range
Full judgment (in French only)
Welch c. 9121-4759 Québec inc.
May 2020
Flue collars and venturis of gas range needed repair 3 years after purchase
Claim dismissedSummary
Price paid: $6,681.82
Claim for $15,000
Unspecified amount
Continuing your search
You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).
Last update : August 21, 2024
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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
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