Here are examples of small claims court judgments, where consumers asserted their legal warranty rights. This tool can be useful to you in your negotiations with a merchant. For example, it could help you determine a reasonable durability period for your item or estimate the amount of compensation for damages to which you may be entitled. 

Cautionary note

These judgment summaries are presented for reference purposes only. An application that was settled in favour of a consumer in one situation may not necessarily result in the same ruling for another consumer. 

Several factors can influence a judge's decision regarding a reasonable durability period for an item. These include the price paid, contract clause provisions, the conditions under which the  item is used, etc. Remember that each case is different, and every decision is rendered on the basis of the evidence brought before the court.  

Exemples of judgments

Kitchen tap broke and caused water damage approximately 16 to 20 months after purchase or installation

Claim allowed in part

Summary

Purchase price: unspecified

Subrogated claim for $39,268.25 

Amount

in compensation paid to insured for repair costs

Amount awarded

$35,358.33

  • $1,169.03 for urgent repairs;
  • $34,189.30 for repair costs.

Full judgment (in French only)

Murphy c. Kohler Canada Co.

July 2018

Asphalt shingles showing wear and deterioration 12 years after installation

Claim allowed in part

Summary

Purchase price: unspecified

Claim for $5,074.25 

  • For partial reimbursement of cost of replacing shingles;
    • $1,000 in punitive damages.

Amount awarded

$4,051.62

Depreciated cost of corrective work

Full judgment (in French only)

Gariépy c. Iko Industries Ltd.

July 2018

Chaises et table de cuisine qui se sont détériorées moins d’un an après l’achat

Demande accueillie

Summary

Prix payé : 1 854,55 $

Réclamation de 1 854,55 $

En remboursement du prix de vente

Amount awarded

1 854,55 $

Full judgment (in French only)

Lapierre-Voiselle c. Meubles Ashley Homestore

October 2025

Continuing your search

You can also consult other court decisions concerning legal warranties using the search engine available free of charge on the SOQUIJ website (in French only).

Last update : August 21, 2024

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.