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Image presenting the Price Accuracy Policy.

This checklist provides a simple and visually descriptive explanation of the Price Accuracy Policy as well as tips on having the Policy enforced.

Printable checklist (2.0 MB)

What is the Price Accuracy Policy?

Merchants who opt out of the individual labelling rule must indicate the prices on the shelves and use an optical scanner. They are required to apply the Price Accuracy Policy, which provides for compensation in the event of a pricing error at the cash register.

To find out more

For more information on in-store pricing, consult the pages that cover this subject:

Recourse options

If you have any problems, you can contact the Office de la protection du consommateur. The Contact us page lists our contact information. 

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Erreur de prix à la caisse? Faites valoir vos droits.

Last update : March 19, 2018

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.